How to Play the Lottery Online FAQs | theLotter UK
 
 
 

How to Play the Lottery (FAQ)

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our Customer Service team will be happy to assist you further!

Top 5 Questions

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Q

Is theLotter UK connected to official lottery organisations?

A

theLotter UK acts as an independent, third-party lottery ticket purchasing service. We do not operate under the authority of any official lottery body or run a lottery of our own. Since its inception in 2002, theLotter UK has offered customers the freedom to play more than 50 top lotteries from around the globe by purchasing official lottery tickets online. The concept is simple, and so is the process. theLotter UK bridges the gap between you and your favourite lotteries, providing you with the possibility of winning the biggest jackpots; the latest draw results, and giving you the most important news from the lotto world. To read more about how our service works, please click here.

Q

Who operates thelotter.co.uk?

A

Full information and contact details of our operator are provided in our Terms of Use.

Q

How will I find out if I win?

A

When you play the lottery online at theLotter UK, you don’t have to check lottery draw results yourself to see if you won prizes. We will notify you whenever you win with an automatic email. At the same time, your private account on theLotter UK will be updated and you will be able to view the draw details and your win in the Wins section. To find out about your win in the fastest way possible, sign up for theLotter UK’s FREE SMS winning alerts by clicking here.

Q

What are jackpot and locally taxed winnings?

A

Your jackpot and non-jackpot winnings may be subject to local tax (tax deducted at source) before they can be transferred to you. In addition, you may be subject to local taxation based on your country of residence.

For more information about the tax requirements of the lotteries offered on our site, please visit our Lottery Tax Information page.

Q

How do I request a results alert for a lottery?

A

theLotter UK iPhone App:

Tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. Move the slide button to the on/off position next to the lotteries for which you would like to receive/stop receiving email result alerts.

theLotter UK iPad App:

Tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. Move the slide button to the on/off position next to the lotteries for which you would like to receive/stop receiving email result alerts.

theLotter UK Android App:

Tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. Check/uncheck the lotteries for which you would like to receive/stop receiving email result alerts.

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